Get in touch
We read every
We read every
message ourselves.
Every question answered personally.
hello@vollepadel.com One address for everything
Orders · Returns · Sizing Every enquiry welcome
Every question Answered personally
How to reach us
One address. Every question.
Email is always the best way to reach us. For anything urgent, mention it in your subject line and we will prioritise.
Write to us hello@vollepadel.com
What to include
Help us help you, faster.
The more detail you share upfront, the more quickly we can resolve things. Here is what to include for each type of enquiry.
Delivery Orders & shipping
Questions about your order status, tracking, a missing parcel, or customs clearance.
Include in your email Your order number
The email address used at checkout
A brief description of the issue
The email address used at checkout
A brief description of the issue
After purchase Returns & exchanges
Initiating a return, asking about exchange options, or checking the status of a refund.
Include in your email Your order number
Item(s) you wish to return
Reason for the return
Item(s) you wish to return
Reason for the return
Product advice Sizing & fit
Not sure which size to choose, or want advice on how a specific piece is cut and whether to size up.
Include in your email The piece you are considering
Your usual size in sportswear
Your measurements if you have them
Your usual size in sportswear
Your measurements if you have them
General Everything else
Press and editorial, ambassador opportunities, wholesale enquiries, or anything else on your mind.
Include in your email Your name and where you are based
What you would like to explore
Any relevant links or context
What you would like to explore
Any relevant links or context
Ready to reach us?
We are always here.
Write to us and we will get back to you as quickly as we can.
Write to us